How TD Online secured fuel fleet operations against fuel theft


Country: South Africa
Industry: Freight transportation by road
Client: A regional freight company operating a fleet of approximately 100 trucks, including leased vehicles without GPS trackers installed
Equipment:

 

Issues

Fuel theft, misuse, and driver-related risks had long plagued this particular freight company. The integrators’s client faced these critical challenges:

  • Significal fuel losses due to theft and tampering, with up to 30% fuel theft reported. Drivers frequently tampered with external GPS trackers to cover illicit fuel withdrawals.
  • Lack of covert GPS tracking, especially on leased or third-party trucks where installing visible trackers was impossible or forbidden.
  • No unified system to monitor fuel usage, driver behavior, and engine operation comprehensively.
  • Manual and paper-based documentation, causing inefficiencies, delays, and frequent accounting errors.
  • Need for a simple, fast installation without extensive wiring or vehicle downtime.
  • Frequent operations in areas with poor GSM coverage, demanding reliable connectivity.

Preparation

The system integrator began by thoroughly analysing the client’s operational challenges and internal workflows. This involved interviewing fleet managers and drivers to understand common theft methods and the limitations of existing monitoring. They reviewed the current software and hardware infrastructure to identify integration points. 

The integrator then worked closely with the client to define key performance indicators that would measure improvements such as fuel savings, theft reduction, and enhanced operational efficiency. Throughout the process, compliance with local transport regulations regarding tracking and driver safety was carefully ensured. After this detailed preparatory work, Escort’s TD Online was selected for the project because of its unique capability to combine fuel monitoring and covert GPS tracking within a single sensor embedded directly inside the fuel tank.

Solution

1. One of the client’s biggest problems was rampant fuel theft and tampering, especially because drivers could easily disable or remove visible GPS trackers. Escort’s TD Online solved this by embedding the GPS receiver inside the sensor’s body, making it virtually impossible to detect or tamper with. This covert GPS tracking ensured constant, reliable location and route monitoring even on leased trucks where installing external trackers was forbidden.

2. The company also struggled to accurately measure fuel levels and quickly detect unauthorised fuel withdrawals. The TD Online high-precision fuel level sensor provided real-time and highly accurate readings of fuel consumption, immediately flagging any suspicious drops in fuel levels, thus closing the gap for fuel theft prevention.

3. Additionally, the company lacked a simple way to monitor operation without complicated installations. The TD Online’s built-in algorithm tracked engine operation by monitoring the voltage supply, allowing accurate counting of “moto hours” without additional wiring or sensors, which saved installation time and costs.

4. Connectivity in remote areas was poor, hindering continuous data transmission. Thanks to the black box function and replaceable nano SIM card and flexible network selection, the TD Online ensured reliable cellular coverage by choosing the best available operator in each region, and maintained uninterrupted monitoring.

5. Finally, the ability to connect up to seven additional sensors via BLE allowed the client to expand monitoring capabilities – such as tracking tank hatch openings with DU-BLE – boosting overall security and operational visibility.

By directly addressing each issue with its unique, integrated features, TD-Online provided this freight company with a seamless, secure, and efficient end-to-end fuel and fleet monitoring solution.

 

Results

The implementation of Escort TD Online sensors and the integrated monitoring system produced significant improvements:

  1. Fuel costs were reduced by over 30% within the first six months due to the covert GPS monitoring and real-time alerts.
  2. The driver safety score and moto hour tracking led to better driver management, reducing reckless behavior and excessive engine use by 20%.
  3. Paper-based documentation was replaced with automated electronic fuel logs integrated into the ERP system, improving accounting accuracy by 70%.
  4. Response time to potential theft or equipment faults was reduced by 60%, enabling faster intervention and repair.
  5. The covert nature of the TD Online sensor eliminated tracker tampering and ensured continuous GPS data availability even on leased vehicles.

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